Hello.

Award-winning work: Co-designed sustainability banking design features and Software Development Kit – resulting in Visa, HSBC and Ecolytiq winning the 2024 Sustainable Payments Award.

Business growth driver: Designed successful RFP-winning prototypes for clients including Monzo, ING, Lloyds, NatWest, CaixaBank, British Airways and Orange Money – directly contributing to multi-million euro partnerships across Europe.

AI-enhanced experiences: Led AI-driven product design for Visa’s travel and retail verticals, creating intelligent interfaces for personalisation and dynamic offers.

Banking and fintech solutions: Tailored UX for core banking features including onboarding, KYC, product discovery, loyalty/rewards, account management, checkout and dispute resolution.

Global product delivery: Produced high-fidelity UI and interaction designs for B2B and B2C projects across both mobile and desktop platforms across 7+ European and international markets.

Leadership: Mentored junior designers, fostering team growth and excellence.

Led a strategic re-design of retail payment flows across app and responsive web, informed by competitor analysis, best practice research.

Customer journey mapping, prototyping, guerilla testing.

Owned end-to-end redesign of a high-traffic luxury real estate platform (2.9 million unique monthly users worldwide).

Translated stakeholder requirements into wireframes, prototypes and high-fidelity designs.

Collaborated with the development team to ensure smooth handoff and implementation, providing production-ready assets and guidance.

Part of a design and tech team that delivered a complete overhaul of Pizza Hut UK's food ordering app, increasing App Store rating from 1.6 to 4.7 and ranking #8 in Food & Drink (99.2K+ ratings).

Conducted user research with 500+ participants, uncovering insights that directly informed UX optimisations in menu browsing, customisation and checkout flows.

Iterative design process, relying on usability testing to inform design decisions.

Collaborated with locally and remotely based teams to optimise digital experiences for international brands such as Skype, ASOS, Tesco, HSBC, Huge, Daily Mail, National Lottery, CBRE, Best Buy, figleaves.com and Crabtree & Evelyn.

Specialties: Prototyping, UX, UI/visual design, user testing, copywriting.

Key technical tools: Figma, Sketch, Illustrator, Photoshop, Mural.